CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Great job with the personal touch. My truck was done the right way and in good time.
Canton, OH
I have been taking my car to Doug’s auto for over 10 years now. He is very reliable and trustworthy. Diagnoses the issue with the car and does a good job fixing it in a timely manner. Fair priced and honest. I have been very happy with the work that has been done on my car and I plan to continue my business with him.
Canton, OH
This is the best auto mechanic shop in the region. I’ve been using Doug for almost 30 years he never disappoints, is always fair, and always fairly priced. One of the most honest folks, I know.
Canton, OH
We have Doug’s Auto Service maintain all of our vehicles with repeated excellent service. I highly recommend!
Canton, OH
